Privacy Policy

1) Who we are

DesiPro Creative Studio (“DesiPro”, “we”, “us”, or “our”) operates the website desipro.biz. We design brands, websites, graphics and illustrations.

• Data controller: DesiPro Creative Studio
• Contact: info@desipro.biz
• Addresses: Moscow (RU) and UK office (GB) shown in footer

2) What data we collect

We collect the minimum data needed to operate and improve this website and our services.

• Contact data you submit: name, email, phone, company and message via forms.
• Review inputs you submit in the “Leave a review” modal (stored locally in your browser).
• Analytics/usage data: pages viewed, device/approximate location, events (aggregated and pseudonymized).
• Technical logs: IP address and user agent may be processed transiently by our hosting/analytics providers for security and insights.

3) How we use data

• To respond to your inquiries and provide requested services.
• To monitor and improve site performance and content (analytics).
• To maintain site security and prevent misuse.

We do not sell personal data.

4) Legal bases

Where applicable (e.g., UK/EEA), we process personal data under these legal bases:

• Consent: for analytics cookies and marketing pixels where required.
• Legitimate interests: to secure and optimize the site in ways that respect your rights.
• Contract: to respond to your requests and deliver services you inquire about.

5) Cookies and similar technologies

We use cookies and similar technologies to run the site, measure usage and improve the experience.

• Essential cookies: required for security and basic features. Cannot be disabled.
• Analytics cookies: help us understand traffic and behavior (e.g., Google Analytics).
• Marketing pixels: Facebook Pixel for aggregated ad performance (if enabled).

You can Accept, Decline or Customize analytics cookies via our cookie banner at the bottom of the site. Preferences are saved to your browser.

6) Analytics and third parties

We integrate third-party analytics and measurement tools:

• Google Analytics (GA4): collects aggregated usage data to help us improve content and performance. Learn more at google.com/policies/privacy/partners/.
• Meta (Facebook) Pixel: measures ad reach and conversions in aggregate. See facebook.com/policy.php.

Where required, these services run only after you consent to analytics/marketing cookies.

7) Data retention

• Contact messages: retained as long as needed to respond and maintain business records.
• Analytics data: retained per provider defaults/policies in aggregated form.
• Local reviews: stored in your browser’s localStorage; you can delete them by clearing site data.

8) International transfers

Our operations and providers may process data in various countries (including the UK, EU/EEA and the US). Where applicable, we rely on appropriate safeguards such as standard contractual clauses or provider certifications to protect data during transfers.

9) Your rights

Depending on your location (e.g., UK/EEA), you may have the right to:

• Access and obtain a copy of your personal data.
• Request correction, deletion or restriction of processing.
• Object to processing based on legitimate interests and opt out of non-essential cookies.
• Data portability where technically feasible.

To exercise these rights, contact us at info@desipro.biz. You also have the right to lodge a complaint with your local data protection authority.

10) Children’s privacy

This website is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us so we can delete it.

11) Security

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is fully secure and we cannot guarantee absolute security.

12) Changes to this Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Effective date”. Material changes will be highlighted on this page.

Effective date: 10 Jan 2025